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December 2015

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December 2015
December 2015
Know Your Drug & Alcohol Test Procedures
Know Your Drug & Alcohol Test Procedures

Most Department of Transportation (DOT)-regulated businesses understand whe or if they are required to “get their drivers drug tested.” Here's what they need to know. However, there are many components of a compliant DOT Drug & Alcohol Testing Prog

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Massachusetts Again Leads Way in Energy Efficiency
Massachusetts Again Leads Way in Energy Efficiency

For the fifth straight year, Massachusetts was named the national leader in energy efficiency, according to the American Council for an Energy-Efficient Economy (ACEEE) in its ninth annual state scorecard. Massachusetts Governor Charlie Baker praised t

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Dealers See Small Changes as LIHEAP Season Begins
Dealers See Small Changes as LIHEAP Season Begins

The U.S. Department of HHS has released $3 billion in funding for LIHEAP and dealers in a few states are seeing minor tweaks to their programs.

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Use Online Reviews and Testimonials to Your Advantage
Use Online Reviews and Testimonials to Your Advantage

Can customers and prospects in your local market differentiate between your company and its competitors?

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Will the Fed Raise Interest Rates This Year?
Will the Fed Raise Interest Rates This Year?

If you sell a dollar-denominated commodity, as oil product retailers do, your business is affected by whether or not the Federal Reserve hikes interest rates. If they do, the U.S. dollar strengthens, likely resulting in lower oil product prices.

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Avoid Hiccups With Card-on-File Customers
Avoid Hiccups With Card-on-File Customers

Energy marketers can improve customer service and eliminate a troubling bump in the customer relations road by automatically updating credit card information when it changes—without having to interrupt the customer.

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